Data We Collect

• Name, Email, Phone Number, Billing and Shipping Information.
• Optional profile information shared by you (e.g., date of birth, preferences, and similar details) to help offer a personalized shopping experience.
• Payment information processed securely via Razorpay. We do not store full card details.
• IP Address, Device Information, and Browsing Data.
• Order history and communication records.

How We Use Customer Data

• Processing and fulfilling your orders.
• Providing customer support.
• Sending promotional emails or newsletters (with your consent).
• Marketing, retargeting, and analytics (via Google Analytics, Facebook Ads, etc.).
• Improving our website functionality and overall user experience.

Sharing of Data

• Payment Gateway providers such as Razorpay or other supported services.
• Shipping and logistics partners.
• Marketing & analytics services such as Google Analytics and Facebook Pixel.
• We do not sell or rent customer data to unauthorized third parties.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

Promotional Emails

By providing your contact details, you agree to receive updates, offers, and newsletters from House of Ziba. You may opt out at any time by clicking the unsubscribe link in our emails.

Questions or Concerns

If you have any questions or concerns regarding our privacy practices, please send us a detailed message at thehouseofziba@gmail.com. We will make every effort to resolve your concerns.

Grievance Officer (As per IT Act, 2000 & DPDP Act 2023): Amarjeet Singh
Email: thehouseofziba@gmail.com